The lobby of a commercial building with tall columns and daylight

Contact Fire Watch Orlando

The dispatch line is answered 24 hours a day, every day of the year, and written contact comes through the lead form. Nexus Security Firm works from 3203 Lawton Rd in Orlando under FDACS Class "B" agency license B 1900066.

  • FDACS Class "B" agency license B 1900066
  • Dispatch answered around the clock, every day
  • Round logs written for your AHJ and your carrier

Contact Fire Watch Orlando

3203 Lawton Rd
Orlando, FL 32803
Call (407) 805-1746

Hours

  • Monday to Friday Open 24 hours
  • Saturday and Sunday Open 24 hours

Request coverage

Tell us what is impaired and what the building is, and we will tell you what the watch needs to look like.

Dispatch is staffed at every hour of the day and night.

Phone and hours

The dispatch number is published in the header and the footer, and the line is staffed at every hour of the day including weekends, holidays and storm recovery. Fire alarm panels fail overnight more often than during the working day, so the line is built for that. Ask for a supervisor on an urgent call and one comes onto the line during the same call.

The Lawton Road office keeps business hours, Monday to Friday, and that is where contract paperwork, certificates of insurance and vendor onboarding documents are handled. Anything that needs a signature or a certificate is faster in office hours. Anything with a system out of service goes to dispatch at whatever hour it happens.

An illuminated exit sign with a directional arrow

Written contact and what to include

Written contact goes through the form, which reaches the same desk as the phone. Use it for planned work, impairment schedules, floor plans, quote requests and vendor paperwork. A supervisor comes back to you on it.

Five things make a quote possible on the first reply: the building address, the occupancy type, what is or will be out of service, the number of floors and stairwells, and the round interval your authority having jurisdiction has given you. If you have an impairment schedule from a fire protection contractor, attach it, because it answers most of the rest by itself.

Office address

Nexus Security Firm, 3203 Lawton Rd, Orlando, FL 32803. The office is a short drive east of downtown Orlando, off Colonial Drive, and it is where the agency administration sits.

Visits are by arrangement, since supervisors spend their days attending posts across the metro. Boards, property managers and general contractors who want to go through a proposal, a scope or an insurance certificate in person should call ahead so somebody is there for it.

Service area

Orlando and the surrounding metro: downtown, the International Drive and tourism corridor, Lake Nona and the Medical City area, Winter Park, Maitland, Altamonte Springs, the UCF student housing ring, Apopka, Ocoee, Winter Garden, Kissimmee, Sanford and Lake Mary, covering Orange, Seminole and Osceola counties and the eastern part of Lake County.

The FDACS Class "B" agency license is valid across Florida, so work outside the metro is a matter of notice and scheduling. Planned impairments elsewhere in the state can be arranged with lead time, and for something urgent further out you will get an honest answer on the call about what can be staffed and when.

License and verification

The agency license is FDACS Class "B" number B 1900066, issued by the Florida Department of Agriculture and Consumer Services Division of Licensing. It is public record and the Department runs a free public license lookup, so you can confirm it before you call instead of after.

Officers hold individual Class "D" licenses, searchable in the same place, each requiring 40 hours of FDACS-approved training and valid two years (FDACS Division of Licensing). Certificates of general liability and workers compensation insurance are issued on request for association, management company and general contractor vendor files.

A red fire alarm bell mounted on a wall beside its conduit

Get the watch standing

Call with the building address, what is out of service and the time it went out. Dispatch is staffed at every hour, every day, and Nexus Security Firm holds FDACS Class "B" agency license B 1900066 for you to check before you book.

Dispatch is staffed at every hour of the day and night.